If for any reason you are not completely satisfied with your recent purchase, we offer a full refund or exchange within 14 days. The items must be in original condition (unused and unworn) and with original packaging, warranty cards, certificates, and/or instruction booklets.
To make a return please email us at firstname.lastname@example.org or call us at 267.652.0061 and we will provide you with a Return Authorization Number (RA#)*. Customer is responsible for the return shipping and insurance cost and items shipped without and RA# will not be accepted.
When you are ready to ship your item, please send the package to:
Custom Carat, Inc.
1116 Horsham Road, Suite 6
Ambler, PA 19002